Clearpay – REGALROSE

Clearpay

 

Never any interest!

How it works:

At checkout, select Clearpay as payment method

 

Simply complete your checkout

No long forms, instant approval online

 

Pay over four simple instalments

Pay every 2 weeks, enjoy your purchase right away

 

All you need to apply is a debit or credit card, to be over 18 years old, and to be a UK resident

 

Late fees and additional eligibility criteria apply

For complete terms visit clearpay.co.uk/terms/

 

 

RETURNS & REFUNDS

I've paid with Clearpay - How do returns work?

Please see the update to our Returns timeframe to support the current restrictions in place due to Covid-19.

  • You have 14 days from the date you receive your order to return it for a refund.
  • It can take up to 10 working days for your order to reach the warehouse and be processed.

 

What if I've returned my whole order?

Your invoice will be adjusted, and you'll receive a refund from Clearpay within 10 working days for all payments you’ve already made.

Your refund will be issued back to the credit or debit card you used at checkout to pay your first instalment.

If you haven't paid all of your remaining instalments, then the rest of your payments will be cancelled.

What if I've returned some items? 

If you have any instalments that are still due, these will be adjusted to reflect what you have returned.

Any returns will reduce the outstanding balance from the last instalment which may remove an instalment or reduce the instalment balance.

Customers can stay on top of their payment schedule by downloading the Clearpay App or logging into their Clearpay account here.


How will my refund be adjusted?

An example of how a refund may be adjusted is:

  • Order total - £100
  • Initial instalment - £25
  • Return amount - £15
  • 2nd and 3rd instalment - £25 and 4th instalment - £10
  • If the refund amount was £25 then the 4th instalment would be cancelled. 

If you've paid more than the value of the items you have kept, then you'll receive a refund from Clearpay within 10 working days for the difference.

If you have any questions about your Clearpay account, please contact Clearpay Customer Service.

Please note: Late or non-repayment of your Clearpay order could affect your credit score. Click here for more information on late payment fees with Clearpay.

 

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