DELIVERY & RETURNS
Please allow 2 working days for your order to be dispatched (Excluding Weekends & UK Bank Holidays).
You will receive an email to confirm your order and then a second email to confirm once your order has dispatched. If you do not receive this email please check your junk and promo folders.
Delivery
Select here:
UK Mainland - STANDARD
DPD Tracked Delivery
1 - 2 working days from £3.95
(FREE on orders over £50)
UK Mainland - EXPRESS
Next Day before 1pm
£6.95 (Order by 2pm weekdays)
Delivered by Royal Mail
Northern Ireland & Channel Islands - STANDARD
Royal Mail Tracked Delivery
2 working days £4.95
(FREE on orders over £50)
Northern Ireland & Channel Islands - EXPRESS
Next Day Before 1pm
£6.95 (Order by 2pm weekdays)
Delivered by Royal Mail
USA - STANDARD
5 - 10 working days
Delivery from US$ 4
(FREE on orders over $60)
USA - EXPRESS
3 - 4 working days
Delivery from US$ 6
Please enter your address at checkout for a quote
Europe, Canada & Australia - STANDARD
3 - 10 working days
Delivery from £5.95
(FREE on orders over £70)
Europe, Canada & Australia - EXPRESS
3 - 4 working days delivery
From £13.95
Please enter your address at checkout for a quote
China & South America - STANDARD
20 - 30 working days
Delivery from £7.95
(FREE on orders over £70)
China & South America - EXPRESS
15 - 20 working days delivery
From £14.95
Please enter your address at checkout for a quote
Rest of World - STANDARD
10 - 20 working days
Delivery from £7.95
(FREE on orders over £70)
Rest of World - EXPRESS
5 - 7 working days delivery
From £14.95
Please enter your address at checkout for a quote
Customs & Import Duties
Local taxes, duties or customs clearance fees may apply.
Shipping Suspensions
(Updated 10/07/2025) We do not currently ship to the countries listed below -
Afghanistan, American Samoa, Angola, Anguilla, Antigua & Barbuda, Aruba, Ascension Island, Bahamas, Bangladesh, Barbados, Belarus, Belize, Bermuda, Bosnia & Herzegovina, Brazil, British Virgin Islands, Brunei, Burundi, Cambodia, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Comoros, Congo-Brazzaville, Congo-Kinshasa, Cook Islands, Costa Rica, Côte d’Ivoire, Cuba, Curaçao, Cyprus, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, French Guiana, French Polynesia, Gabon, Gambia, Ghana, Greenland, Grenada, Guadeloupe, Guam, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, India, Indonesia, Iran, Iraq, Jamaica, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Laos, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Mongolia, Montserrat, Mozambique, Namibia, Nauru, Nepal, Netherlands Antilles, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Northern Mariana Islands, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Portugal, Puerto Rico, Réunion, Russia, Rwanda, Samoa, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Sint Maarten, Solomon Islands, Somalia, South Sudan, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Switzerland, Syria, Tajikistan, Tanzania, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tristan da Cunha, Turkmenistan, Turks & Caicos Islands, Tuvalu, Uganda, Ukraine, Vanuatu, Venezuela, Virgin Islands (U.S.), Wallis & Futuna, Yemen, Zambia, Zimbabwe
To read more about our delivery and returns policy please see our FAQs here.
How do I return my item?
Our returns and exchange process is super simple. Follow the 2 steps below to initiate your return.
Step 1 - Visit our Returns Portal to request a return here.
Step 2 - Print a copy of our return form to include with your returned item(s) here.
(No printer? No problem, simply include a handwritten version with your return).
Exchanging an item?
We are happy to exchange for a different size, however we cannot exchange for a different style or colour.
If you require an exchange for a different style or colour, you will need to return the unwanted item for a refund and place a new order.
Good to know…
In the interest of hygiene, we cannot accept refunds or exchanges on pierced items.
You have 30 days to send your unwanted item(s) back to us from the date your parcel is delivered. Please note we do not offer free returns.
Your returned item(s) should be in their original, unused condition.
Returned goods are your responsibility until we receive them back. We are not responsible for items lost in transit. We strongly recommend returning items using a tracked and insured service. We cannot offer refunds, exchanges or store credit if your return is lost in transit.
To read more about our delivery and returns policy please see our FAQs here.
