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Many of our pieces are Gold plated or Sterling Silver plated. Due to the delicate nature of plating, these items require extra care to maintain. Exposure to air causes natural tarnishing, so when not worn, store your plated jewellery in an airtight bag or container away from direct sunlight.

Keep pieces dry and avoid contact with water, hand sanitiser, lotions, perfumes, and soaps, as these can strip the plating. Individual body chemistry can also affect plated jewellery. Depending on the individual, it’s not uncommon for chemicals perspired through pores to cause plated jewellery to tarnish and discolour.

For more information check out our FAQ page.

DELIVERY

For Delivery information see our page here.

RETURNS

You have 30 days to return any unwanted items from the day you receive them, provided they're in their original, unused condition and you the consumer have taken reasonable care of the goods whilst in your possession. In the interest of hygiene, we cannot accept any returns on any pierced jewellery.

For further information see our Returns page.

AnchorCert Protect is a unique UKAS-accredited testing methodology that identifies and measures a suite of 16 metallic elements that may cause Allergic Contact Dermatitis (ACD). We adhere to regulatory compliance in relation to REACH, Nickel and General Product Safety Regulations for jewellery

Aligning with our core value of wellbeing, Regalrose is happy to share that we are actively testing with AnchorCert. Testing across a spectrum of known allergens, AnchorCert testing is added to the production safeguards already in place for our jewellery, to ensure our product is extremely unlikely to cause an allergic reaction.

For more details visit the AnchorCert Protect page.